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Silverlight Media Player
Welcome to the Silverlight Media Player!
Frequently Asked Questions
Getting Started
Player Overview
Video Player Module
Current Content Module
User Content Module
User Content - Favorites
User Content - History
User Content - Rentals
Browsing/Viewing Content
Purchasing Content
Silverlight Media Player Frequently Asked Questions
Getting Started
What do I need to install on my computer to use Silverlight Media Player?Microsoft Silverlight version 3.0 or higher must be installed on your computer in order to use the Silverlight Media Player. Click here to begin the installation. Note: You will have to restart your browser to complete the installation process.
What are the system requirements?System requirements for Silverlight and associated browsers
can be found here.
What are the connection requirements?You must have an active internet connection in order to use Silverlight Media Player. The player will detect the bitrate settings that you've set up on your Movie Detail page.
Can I use Silverlight Media Player on my Mac?Yes. Silverlight Media Player is compatible with Intel Macs (Mac OS X 10.5 or later).
Player Overview
Video Player Module
What options do I have while playing content?
The player controls are in the Button Bar, which is located underneath the player screen. The Button Bar includes the following:
Current Content Module
What information does the Current Content Module contain?Located at the bottom of the player, this module contains content associated with the movie or scene that is currently playing. It is organized into four tabs: Now Playing, Similar Movies, Series and Studio.
How can I use the Now Playing section to find content?
The Now Playing Tab includes the box cover of the selected movie or scene and the first image of each scene in the movie. The scene that's currently playing will be highlighted in this section. To move to a specific scene, click the play button underneath the scene. If there are more than 5 scenes to see, you can advance the list of scenes by using the directional pan arrow button to the right of the list. You can move back in the list by using the pan arrow that appears on the left. You can also add the entire movie or selected scenes to your Favorites list from the Now Playing Tab by clicking the icon. If the scene or movie is already part of your Favorites list, it will move to the top.
How does the Similar Movies tab work?
This tab considers the movie you are currently watching and selects movies with similar attributes. Browse the box covers for the suggested movies by clicking the directional pan arrow buttons that appear at the beginning and end of the list. If you would like to stop the current movie and play one of the suggested titles, click the play button beside the box cover. If you'd like to save a one of the similar movies for later, click the icon to add it to your favorites list.
How does the Series tab work?
This tab considers the movie you are currently watching and determines if the movie is part of a series. If the movie is part of a series, the series tab will be displayed and movies in the series will be shown. If the movie is not part of a series, the series tab will be hidden. Browse the box covers for the movies in a series by clicking the directional pan arrow buttons that appear at the beginning and end of the list. If you would like to stop the current movie and play one of the series titles, click the play button beside the box cover. If you'd like to save one of the series movies for later, click the icon to add it to your Favorites list.
How does the Studio tab work?
This tab considers the movie you are currently watching and identifies the studio(s) that are associated with the creation of the movie's content. Additional movies by associated studio(s) will be listed. Browse the box covers for the suggested studio movies by clicking the directional pan arrow buttons that appear at the beginning and end of the list. If you would like to stop the current movie and play one of the suggested studio titles, click the play button beside the box cover. If you'd like to save one of the studio movies for later, click the icon to add it to your Favorites list
User Content Module
What information does the User Content Module contain?
This module, located on the right-hand side of the player, collects your favorite and most recently viewed movies and scenes for quick, convenient access. It is organized into three tabs: Favorites, History and Rentals.
User Content - Favorites
What options are available in the Favorites section?
As you browse from the Silverlight Media Player, the Favorites tab collects the top 50 movies and scenes that you mark as favorites. You will find the following components:
What information can I see about a movie or scene from the Favorites list?
When you access the Information box, you will see a Description section for both movies and scenes. The Information box for a movie includes an additional Scenes section. The Description section opens by default. Expand and collapse the sections by clicking the arrows on the Description and Scenes title bars.
How do I add Favorites?
You can add movies and scenes to your favorites list from both tabs in the Current Content module, by clicking the icon.
How do videos play from the Favorites section?
The currently playing item will be highlighted in the Favorites list. When the item that is currently playing ends, you will need to select another item to view.
How are movies and scenes ordered in Favorites?
Silverlight Media Player lists the media items in your Favorites lists in the order that you add them as favorites in descending order, with the most recent favorite showing first. If you add a movie or scene that is already in your Favorites, it moves to the top of the list.
User Content - History
How does the History Section work?
As you browse from the Silverlight Media Player, the History tab automatically collects the last 50 movies that you've viewed. On the History tab, movies will be listed by title. For each item, you will find the following components:
How is the History section populated?
This section is automatically populated when you click the play button beside any piece of media.
Can I remove items from History?
You can remove all of the movies stored in History by clicking the Clear History button on the top of the History tab.
What information can I see about a movie from the History list?
When you access the Information box, you will see a Description section for movies. The Information box for a movie includes an additional Scenes section. The Description section opens by default. Expand and collapse the sections by clicking the arrows on the Description and Scenes title bars.
How do videos play from the History section?
The currently playing item will be highlighted in the History list. When the item that is currently playing ends, you will need to select another item to view.
How are movies ordered in History?
Silverlight Media Player lists the media items in the History list in the order that you view them in descending order, with the most recently viewed movie listed first. If you view an item that is already in your History, it moves to the top of the list.
User Content - Rentals
How does the Rentals section work?
The Rentals tab displays a list of purchased rentals that are associated with your account. On the Rentals tab, movies will be ordered by their expiration date/time. For each item, you will find the following components:
How is the Rentals section populated?
Only unexpired 48 hour rentals will appear on the Rentals panel.
What information can I see about a movie from the Rentals list?
When you access the Information box, you will see a Description section for movies. The Information box for a movie includes an additional Scenes section. The Description section opens by default. Expand and collapse the sections by clicking the arrows on the Description and Scenes title bars.
How do videos play from the Rentals section?
Select the Play button to view previously purchased rentals.
Browsing/Viewing Content
How can I browse for content using Silverlight Media Player?
Once Silverlight Media Player begins playing a video that you've selected, you can browse for additional movies and scenes, using the Now Playing and Similar Movies tabs in the Current Content Module on the bottom of the player. You can also look through your list of Favorites or the last 50 movies and scenes that you opened in Silverlight Media Player.
How do I play videos?
Click the Play button beside any item to begin viewing it in the Video Content Module. The movie or scene you select replaces any content that was playing in the Video Content Module.
What happens if I run out of minutes?
If you run out of minutes while watching a video, Silverlight Media Player will display a message with a link to the Buy Time page. To continue viewing, return to the main website to purchase more minutes and then click play to resume your video.
Purchasing Content
What is the Purchase Screen?
The Purchase Screen provides information and purchase types available for the movie you've selected. The Purchase Screen/Cart fly-out box appears when you click the button to add a movie to your cart.
How do I purchase content in Silverlight Media Player?
To purchase additional content, simply select one of the purchase types available for the movie you're interested in. Continuing with a purchase will pause the movie in Silverlight Media Player and open your shopping cart.
What purchase options are available in Silverlight?
The following purchase types are available in the Silverlight Media Player:
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